Terms and Conditions

Minimum Order: The minimum order for all customers is $75.00 (except orders for catalogs).  Orders for less than $75.00 will be accepted but are subject to a $10.00 handling fee in addition to shipping and other charges.

 Payment of your order: Payment may be made with check, bank check, money order, Visa, or Mastercard. Credit card payments are always appreciated.  COD orders will have an additional COD charge of $8.50. 

Terms: Only those who have been pre-approved may use terms with us.  If you would like to establish credit terms, please send credit references of businesses with whom you have established credit.  This process may take up to 4 weeks before we can honor your credit terms.

Taxes: Washington state customers must have a current business tax license number on file with us. Orders shipped out of Washington state are not subject to sales tax.

Discounts:  We offer quantity discounts on many of our items. We will apply all applicable discounts to your order.

Shipping: Your order will be sent UPS Standard Ground, insured, unless you request otherwise.  Please be sure to include a street address for UPS delivery.  If you prefer, your order can be sent by Priority Mail. Our website does not calculate shipping charges. The actual cost of shipping will be added to your order. We typically ship within 24 hours of receiving your order.

Backorders: Unless otherwise arranged, we will not keep a backorder list for out-of-stock items. 

Catalogs: Our Wholesale Catalog has a charge of $5.00, that is not refundable at the time of your order.  Shipping is included. 

Returns: If, for any reason, you are not satisfied with any item you receive from us, simply return it in its original condition with a copy of the invoice or sales receipt within 30 days of purchase and we will exchange it, credit your account or refund your money. Shipping and handling charges are not refundable.

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